Chief Meetings & Industry Officer
Chief Meetings & Industry Officer The Optical Society (OSA) is recruiting for a Chief Meetings & Industry Officer (CMIO). The CMIO works with the CEO and related governance to develop the vision and set the strategic priorities for the management of all meetings, exhibitions, and OIDA (OSA’s Industry Development Associates) membership and OIDA related programs. The CMIO is responsible for ensuring the planning, implementation, success and evaluation of programs and products within the meetings and industry portfolios. As a member of the OSA Executive Team, the CMIO partners with other Division heads on overlapping goals and initiatives. OSA Science Advisors, who are responsible for OSA’s scientific content, support and partner with the CMIO. PRIMARY RESPONSIBILITIES: Strategic Planning, Vision, and Leadership Collaborate with the CEO in developing and implementing OSA’s overall meetings and industry vision and strategies for achieving the vision. Effectively organizes and interprets data (including internal content, competitive and comparative) to understand and gain from trends, leading to improvements, both financial and non-financial. Identifies and recommends new business development opportunities, new technological solutions, product/program opportunities, and monitors and adjusts OSA’s lines of business to react to market changes. Maintains rich and relevant content in programs while continually searching for more effective delivery and greatest impact. Develops specific strategic plans for each of the below listed areas and, with support and direction from the CEO, advisory committees and key stakeholders, creates the specific goals, tactics, and implementation plans in order for these programs to expand successfully: OIDA membership and corporate industry programs Meetings and Exhibitions Portfolio OSA managed events: OFC and CLEO, co-sponsored conf. of 15K and 4K attendees, respectively Meetings and Industry Division Operations Oversees and leads a staff of 30+ who plan and successfully execute OSA’s exhibitions, scientific congresses, topical meetings & conferences (ranging from 40-60, for an annual attendance of 22K), and OIDA membership (280) and Corporate Industry programs to benefit the Society. Works with staff to provide high-level project oversight, approving project scope, budget, and deliverables within the department. Anticipates operational needs and identifies growth opportunities. Together with the CEO establishes and monitors progress against program and organizational metrics and milestones. Advises the Board as needed on Department activities, initiatives, goals and outputs. Specifically, these duties and responsibilities encompass the following: Sets and implements through staff, Policies and Procedures for on-going implementation of all Meeting, Exhibition, and Corporate Membership/Programs, including Meeting R&Rs for committee management. Develops, ensures implementation, and enforces the use of systems that facilitate smooth work flow, equitable and efficient work allocation, quality control, monitoring and evaluation, and communication within and among programs and with other OSA departments. Designs/introduces performance-based metrics to gauge success and encourage fact-based decision-making. Develops and manages financial responsibilities, including budgets and related assumptions, monthly review of financial statements, estimates, cost/benefits analysis, and other non-dollar benchmarking for Meetings portfolio and OIDA/Corporate Program budgets. Oversees technical, scientific paper peer-review process from submission through the completed, printed document (Calls for Paper, Advance Programs, and Technical Digest). Assures abstract and peer review process is conducted in a coordinated, systematic and timely process. Manage risk by overseeing contract negotiations with hotels, convention centers and facilities, airlines, travel agents, food and beverage vendors, typesetters, printers, audio-visual and other service suppliers. Obtain appropriate conference insurance policies and approves contracts as appropriate under OSA contract and policies guidelines. Direct efficient, customer-focused registrations systems and procedures. Marketing and Sales Oversees the development and implementation of marketing programs to promote each meeting and Corporate Membership/Program. Works with Exhibit, Sponsorship, and Corporate Membership Sales team to ensure revenue goals are appropriately set and measures are in place to track progress and ensure we reach quarterly, monthly and annual targets. Leads ongoing market and competitive education of sales and marketing teams to ensure they have enough content knowledge to effectively promote division’s products and programs. Leads efforts to continuously improve targeting and market penetration of OSA’s Meetings and Industry programs. 4. Committee, Volunteer, and Co-sponsor/Partner Engagement Enhances communication with OSA leadership to assure appropriate scheduling and coordination of meeting activities with staff and volunteer groups (technical program and steering committees, officers, and board of directors). Holds primary responsibility through dept. Sr. staff liaisons for administration and implementation of the following committees and their leadership engagement: OSA Meetings Council, OSA Board of Meetings, OFC Steering and LRP (Long Range Planning), CLEO Steering and JCA (Joint Council on Applications), OIDA Council, Meeting program and strategic committees for each Congress and Topical meeting. Acts as Primary Liaison with OFC and CLEO Co-sponsors on operational and strategic issues. Develops and enhances relationships for the Society including responding to members and the general public. Develop high-impact opportunities to promote OSA and to encourage greater volunteer participation in industry related committees and programs. SECONDARY RESPONSIBILITIES: Manages personnel related issues, including supervision, coaching, and professional development of department staff. Develops innovative initiatives to enhance internal communication, education, efficiency, and effectiveness. Introduces change in a constructive and clear manner, so that the team can embrace improvements behind changes. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies. Creates opportunities to forge strategic partnerships with other providers and funders, especially regarding to identifying service gaps & business opportunities. Seeks leading practices globally and is current with industry developments, maintaining leadership role for introducing innovative programs and services. Creates and improves existing links between internal OSA teams and workgroups focused on increasing Industry-related content, participation and/or support. Act as a key stakeholder in OSA Strategic Planning Process representing Meetings, Exhibitions and Corporate Membership/Programs. EDUCATION AND EXPERIENCE: Bachelor’s degree required and Master’s degree in business related field a plus. Fifteen years professional work experience in progressively more responsible roles in meetings, exhibitions, conferences, and sales or new business development. Experience working with a volunteer, governance-driven science or technology-based organization as well as experience in high-tech corporate environment are a plus. Ten+ years of staff management experience with multi-layered reporting structure (direct and indirect reports) required. Experience managing vendors, volunteers and customers globally based (Asia/Europe). Experience managing large-scale tradeshows with 800+ exhibitors and 150,000 net sold square feet of exhibit space. Track-record of meeting and exceeding short and long term financial goals personally and through management of direct and indirect staff reports. Experience with a fast-paced office environment and shifting priorities. Strong record of accomplishment of integrity, judgment, confidentiality & discretion. SKILLS AND ABILITIES: Outstanding leadership and management skills, strong interpersonal skills and ability to build relationships on behalf of the organization. Outstanding communications and interpersonal skills, including the ability to relate well to a wide range of constituencies. Understanding of multiple vertical and technology markets related to Optics & Photonics, and govt. agencies & corps. to underwrite industry & meeting investments. Knowledge of scientific, peer-reviewed technical paper process. Ability to establish and maintain collaborative working relationships with volunteers, members, customers, colleagues, and staff. Ability to see the “big picture” and act to benefit the organization. Ability to survey the existing environment and move to position programs to gain greatest impact. Strong analytical ability, budgets, marketing, critical thinking and organizational skills. Strong project management, program planning, and implementation skills. Demonstrated knowledge of principles, practices and theories of not-for-profit needs in a diverse scientific or technical community. Ability to execute high level of engagement within target market areas including, corporations, academic institutions and government agencies/research institutions. Ability to travel domestically and internationally. OSA offers a competitive salary and benefits. Please send your resume and cover letter with salary requirements to firstname.lastname@example.org.