Tech Services Representative

Description Auriga Polymers Inc., a wholly owned subsidiary of Indorama Ventures PLC is seeking a Technical Services Representative to join our Business team. We are looking for a highly motivated professional with demonstrated capabilities. A successful individual in this role must have strong marketing and negotiation skills with the ability to multi-task in a fast paced environment.   This position could be located in Charlotte, NC or Spartanburg, SC.  

Responsibilities:

  ·         Develop effective working relationship with customers. Initiate and manage quality audits as well as analyze product processing data and monitor product end-use performance.

  ·         Steward over product quality with customers.

  ·         Support the business with the handling of customer product performance claims and conduct root cause analyses as appropriate.

  ·         Support business through end-use evaluations and assisting with new product introductions to market. Assist customers with trials and samples.

 ·         Help business in evaluating competitive opportunities. Participate and support the development of new products and business opportunities.

 ·         Proactively identify and recommend new products and product opportunities.

·         Work with customer service, research and development, supply chain and logistics to ensure proper management of product quality and inventories.

·         Ensure all activities are conducted in full compliance with laws and regulations and company policies.   ·         Support the vetting of product marketing claims used in marketing materials.

·         Strong interpersonal and relationship building skills.

·         Expert in PET processing of Injection Molding and Blow Molding systems.

·         Good written and oral communications.

·         Successful presentation and negotiation skills.

·         Self-driven and ability to deliver results with limited supervision.  

Requirements:

Education Requirements: Bachelor of Science degree or higher in Engineering, Chemistry or related discipline OR 5 years or more in the PET processing industry.

Minimum Skills Required: 

·         At least 5 years of experience in PET processing experience of Injection Molding and Blow molding manufacturing.

·         Demonstrated strong marketing and successful negotiation skills

·         Demonstrated computer proficiency, Windows-based MS Office software applications (PowerPoint, Word, Excel, and Outlook).

·         Ability to travel up to 40-60%.  

To be considered for employment in this position you must be eligible to work in the United States without company sponsorship now or in the future.

We are an equal opportunity employer M/F/D/V Drug tests are required unless prohibited by state law.

This employer uses E-Verify.