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Corporate Membership Coordinator

Employer
The Optical Society
Location
Washington D.C.
Salary
$60k annually
Closing date
May 17, 2024

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Field of specialization
Business
Work Function
Marketing
Job Type
Full time

Job Details

Optica is looking for a Corporate Membership Coordinator.

 

The Corporate Membership Coordinator provides administrative support to the Corporate Membership Team with a focus on processing corporate memberships applications, fulfilling corporate memberships renewals, and being the main point of contact for corporate members support.  

 

Primary Responsibilities

Processing new member applications

Outreach to potential members via phone and email and maintain updates in CRM

Coordinate with finance department and IT for new member onboarding

Coordinate with marketing department for promotion of new members on social media

Processing member renewals

Outreach to current members via phone and email and maintain updates in CRM

Coordinate with finance department and IT for current member renewals

Coordinate with marketing department for promotion of renewals on social media

Complete termination process (with approval) Manage member support

Track current corporate members’ usage of Optica’s resources and benefits

Respond to corporate member inquiries in a timely fashion

Maintain a robust and clean CRM database; perform monthly audits to ensure data is relevant and current

Coordinate maintenance and updates for the Optica Industry website with support from the IT department

 

Education and Experience

4-year degree required

2-4 years work experience in a professional environment

Prior membership experience is a plus

Knowledge of customer service practices is a plus

 

Skills and Abilities

Excellent organizational, time management, and communications skills

Ability to multi-task and work independently

Self-motivated

Software: Microsoft Office Suite, Google docs, Salesforce

Ability to learn and navigate CRMs (Salesforce, NetForum)

Fluent in English

 

About Optica

Located in the Dupont Circle neighborhood of Washington, DC, Optica offers a competitive salary and benefits. Please send your resume and cover letter with salary requirements to resumes@optica.org.

 

 

 

 

Company

Company info
Telephone
202-416-1483
Location
2010 Massachusetts Ave NW
Washington
DC
20036
US

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